Shipping Policy
Shipping Policy
Last updated: 2024
Thank you for shopping at Wichuw.online (the "Website") and for your interest in our products. We are committed to providing a seamless shopping experience, including reliable and efficient shipping services. Please review our Shipping Policy below for information on shipping rates, delivery times, and other important details:
1. Shipping Destinations
We currently ship to addresses within the United Kingdom (UK) United States (USA) Germany (DE). We are unable to ship to international destinations at this time.
2. Shipping Times
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Processing Time: Orders are typically processed and dispatched within 2 business days of receiving payment and order confirmation.
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Delivery Time: Once dispatched, orders are delivered within 4 to 6 business days. Please note that delivery times may vary depending on factors such as the shipping destination, courier service, and any unforeseen circumstances.
3. Shipping Rates
- Standard Shipping: We offer standard Free shipping for a flat rate of 19 £/$/€ or more per order. This rate applies to all orders shipped within the UK ,USA, DE.
4. Order Tracking
- Tracking Information: Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery online.
5. Shipping Methods
- Courier Service: We use reputable courier services to ensure timely and secure delivery of your orders. Our couriers may include DHL DPD FedEx.
6. Delivery Issues
- Lost or Delayed Shipments: In the event that your order is lost or significantly delayed during transit, please contact us at [support@wichuw.online] as soon as possible. We will work with the courier to resolve the issue and ensure that you receive your order in a timely manner.
7. Shipping Restrictions
- P.O. Box Addresses: We are unable to deliver to P.O. box addresses. Please provide a physical address for delivery.
8. Contact Us
If you have any questions or concerns about our Shipping Policy or the status of your order, please contact us at [support@wichuw.online]. We are here to assist you and ensure that you have a positive shopping experience with Wichuw.
